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Hy-Care contact lens solution product recall

Product Recall CooperVision® Hy-Care® multipurpose contact lens solution.

We have been advised of a voluntary recall by contact lens solutions manufacturer, CooperVision, of Hy-Care® multipurpose contact lens solution (60ml, 100ml, 250ml, 360ml and 380ml bottles).

The manufacturer’s quality testing determined that the product may not offer appropriate levels of disinfection in some circumstances against high levels of a particular yeast organism. Although no complaints have been received and there have been no confirmed incidents attributed to inadequate disinfection, this action is out of an abundance of caution.

It is important you continue to clean and disinfect your soft contact lenses. Please cease use and discard your HyCare® multipurpose solution once you have secured an alternative multipurpose solution. Please retain the bottle in order to obtain your reimbursement, which you can do by visiting the recall website: www.CVrecall.expertinquiry.com from the 28th of February 2022 13.00 GMT. Please note you will be asked for the Lot number on the bottle, this can be found on the bottom of the outer case if you purchased the 3 month packs.

This website is managed by Sedgwick, the company that are supporting CooperVision (the manufacturer) on this recall. On the website you will be given more information on what to do next and instructions on how to claim your reimbursement. You will also find contact details should you need to speak with a representative.

Please contact us directly if you have any further questions. We have in stock a replacement solution which we recommend, Opti-Free Puremoist

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