Practice News
Please continue to wear a face mask when visiting the practice, unless you are exempt for medical reasons.

As the country emerges from lockdown we want to reassure everyone that we remain open and are able to offer our full range of services. For those who have visited us recently you will appreciate that we have made a number of changes to ensure a safe working environment.  Please note that we are unable to send routine reminders at this stage, so if you feel you are having a problem do get in touch.

1. In order to continue to socially distance people within the practice we require everyone to book appointment slots before visiting the practice. Phone 01730 264258 and we will happily help. Because we can see less people each day you may have to wait a little longer than normal for our next available appointment, this is especially true for our NHS appointments.

2. If you are attending for an appointment we will ask you to sanitise your hands on arrival.

3. Please continue to bring a face covering. Health care settings have been instructed by the government to maintain this protection for the safety of all. For our part we will be wearing full PPE when we examine your eyes, as well as making use of social distancing and polycarbonate screens for everyone’s safety. 

4. Please limit the number of people attending for any appointment, for example bring only one child for their eye examination or come on your own if you are an adult.

5. Please be reassured that we will regularly disinfect surfaces, door handles, spectacle frames, and our testing equipment between each patient.

6. It goes without saying but please do not attend the practice if you are felling unwell, especially if you are experiencing any of the symptoms of Covid-19. Let us know and we will happily re-book you when you are feeling better.

What will not have changed is our warm welcome and our desire to help, so give us a phone on 01730 264258 and welcome to the latest new normal!
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Practice News
As the country enters its second period of lockdown we want to reassure everyone that we remain open and are able to offer our full range of services. For those who have visited us over the summer you will have already realised that we have made a number of changes to ensure a safe working environment.  Please note that we are not sending out routine reminders at this stage, so if you feel you are having a problem do get in touch.

1. In order to help socially distance people within the practice we require everyone to book appointment slots before visiting the practice. Phone 01730 264258 and we will happily help. Because we can see less people each day you may have to wait a little longer than normal for our next available appointment.

2. If you are attending for an appointment we will take your temperature, using a digital non-contact thermometer, and ask you to sanitise your hands on arrival.

3. Please bring a face covering. For our part we will be wearing full PPE when we examine your eyes, as well as making use of social distancing and polycarbonate screens for everyone’s safety. 

4. Please limit the number of people attending for any appointment, for example bring only one child for their eye examination or come on your own if you are an adult.

5. Please be reassured that we will regularly disinfect surfaces, door handles, spectacle frames, and our testing equipment between each patient.

6. It goes without saying but please do not attend the practice if you are felling unwell, especially if you are experiencing any of the symptoms of Covid-19. Let us know and we will happily re-book you when you are feeling better.

What will not have changed is our warm welcome and our desire to help, so give us a phone on 01730 264258 and welcome to the new normal!
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Practice News
As many of you know, we chose to stay open throughout the Covid-19 outbreak, offering appointments for urgent and essential eye care, as well as advice over the phone. We are pleased to announce that we have now been given the green light to resume full services, allowing us to book routine eye examinations, as well as our full range of specialist services. We have been working hard, behind the scenes, to prepare the practice for the new style of working required for the Covid-19 era.

In order to keep everyone safe we have made the following alterations:

1. In order to socially distance people within the practice we will be operating a locked door policy, requiring everyone to book appointment slots. Phone the normal number 01730 264258 and we will happily help.

2. If you are attending for an appointment we will take your temperature, using a digital non-contact thermometer, and ask you to sanitise your hands on arrival.

3. Because we may need to get closer than 2m during your visit we will ask you to bring a face covering. For our part we will be wearing full PPE when we exam your eyes, as well as making use of social distancing and polycarbonate screens for everyone’s safety. 

4. Please limit the number of people attending for any appointment, for example bring only one child for their eye examination or come on your own if you are an adult.

5. Please be reassured that we will regularly disinfect surfaces, door handles, spectacle frames, and our testing equipment between each patient.

6. It goes without saying but please do not attend the practice if you are felling unwell, especially if you are experiencing any of the symptoms of Covid-19. Let us know and we will happily re-book you when you are feeling better.

What will not have changed is our warm welcome and our desire to help, so give us a phone on 01730 264258 and welcome to the new normal!


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Practice News

Gracie, aged 7, had only one response when she heard that she had won a pair of sunglasses – she screamed with delight and in the process nearly deafened her mum! And with good reason because not everyone has a chance of winning, only those children who bring their correctly completed quiz sheet to their appointment. Collecting her new UV protecting sunglasses, Gracie commented “my new sunglasses are amazing, I like the colour and they are great at wrapping round to protect my eyes.” Congratulations Gracie!

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Practice News
We are very pleased to be stocking a new range of spectacle frames. Johann von Goisern are beautifully crafted hand made frames from the world heritage area of Bad Goisern in Austria. They offer unique individual designs attributed to a special lamination technique, through which up to 20 different raw materials can be combined in a single frame. This creates colourful, breathtaking designs and coins the Johann von Goisern slogan: Dare to be different!
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Practice News
Over the years Vera has seen many changes at the Optometry practice in Lavant Street. She should know, as her first sight examination here was in 1966! Today she collected her new Silhouette bifocals with which Vera continues to see extremely well.  When asked why she attends Morgan-Owen & Coates, Vera commented “You are always kind, nice and cheerful. We always have a laugh together and I know I am going to get the best care possible for my eyes.”
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Practice News

Brian Hardy is a keen model ship builder. He has been making scale models of sailing ships for over 20 years, including the Cutty Sark, 2 previous HMS Victories and George III’s royal yacht. The longest build took Brian 7 years to complete. He is 3 years into his latest Victory model and hopes to have it completed within the next 9 months. At his recent eye examination, Brian mentioned his need for a stronger pair of close vision spectacles, to help with the fine detail required in completing the rigging and intricate finishing. Having made up a specialist short range pair Brian kindly invited me to see how the Victory was progressing and to check out his new glasses. “It would be impossible to finish her off without the improved focus I am getting with the new glasses, I can now see everything at a much shorter range”, said Brian.



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